Negotiation Skills

Negotiation Skills


  • Help build Negotiation Skills into a Corporate Capability
  • Appreciate the negotiation process
  • Discover the individual bargaining style (optional administering of Instrument)
  • Understand how to leverage one’s bargaining style in different situations
  • Understand the Decision Mapping process in a customer organisation
  • Make negotiation a Knowledge based skill rather than a personality led individual organizational capability
  • Highlight the importance of communication in negotiation and discover how much of a listener one is through an inventory.

No. Of Participants:

  • Min. 18 - Max. 20

Suitable For:

  • Employees (4+yrs experience) who handle internal/external customers working for any department


Content of the workshop:

  • To understand the importance of negotiation
  • Learn about process / stages of negotiation
  • Understand Bargaining Styles and discover one’s default Bargaining Style and how to make of best of it (Thomas-Kilmann Conflict Mode Instrument)
  • “Decision Mapping” of Customer Organisation to understand how customers make decisions
  • Importance of communication (Self-administering of Listening Instrument)
  • To understand and avoid the mistakes we make in negotiation
  • Actually negotiate…(role plays)

Methodology used:

  • Interactive Workshop
  • Group exercises, sharing and Case study


Email your requirements to


Our other offerings